Legal Documentation

Comprehensive legal framework governing our botanical cloud services. All policies are crafted with EU GDPR compliance at their core.

Privacy Policy

Last Updated: January 1, 2026

CloudFuseX ("we," "our," or "us") operates the CloudFuseX platform. This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Service.

1. Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, email address, phone number, and postal address. The information that we collect will be used to contact or identify you.

2. Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

3. Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your computer's hard drive. Our Service uses these "cookies" to collect information and improve our service. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer.

4. Service Providers

We may employ third-party companies and individuals due to the following reasons: To facilitate our Service; To provide the Service on our behalf; To perform Service-related services; or To assist us in analyzing how our Service is used. We want to inform our Service users that these third parties have access to your Personal Information.

5. Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

6. Children's Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

8. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at [email protected] or visit us at Forårsvej 28, 2920 Charlottenlund, Danmark, Danmark.

Cookies Policy

Last Updated: January 1, 2026

This Cookies Policy explains what Cookies are and how CloudFuseX uses them. Please read this policy further to understand the type of cookies we use, the information we collect using cookies and how that information is used.

1. What Are Cookies

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website work properly, make the web browsing experience more secure, understand how the website performs, and analyze what works and where it needs improvement.

2. How We Use Cookies

We use cookies for various purposes like: remembering your preferences, understanding how you use our website, improving your user experience, and for analytics purposes. We do not sell the information collected by cookies.

3. Types of Cookies We Use

We use both session and persistent cookies. Session cookies are temporary and are deleted once you close your browser. Persistent cookies remain on your device until they expire or are deleted by you.

4. Your Choices Regarding Cookies

If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer.

5. Contact Us

If you have any questions about our use of cookies or other technologies, please email us at [email protected] or contact us by post at Forårsvej 28, 2920 Charlottenlund, Danmark, Danmark.

Refund Policy

Last Updated: January 1, 2026

At CloudFuseX, we value our customers and want you to be completely satisfied with our services. This Refund Policy outlines the terms and conditions for refunds on our cloud SaaS services.

1. Eligibility for Refund

We offer refunds within 14 days of purchase if you are not satisfied with our services. To be eligible for a refund, you must demonstrate that the service did not meet the specifications outlined in your service agreement.

2. Non-Refundable Services

Certain services are non-refundable, including: customization work that has been completed and delivered, third-party software licenses, and services that have been fully consumed or accessed.

3. Refund Process

To request a refund, please contact us at [email protected] with your order details and reason for the refund request. We will review your request and respond within 5 business days. If approved, the refund will be processed to your original payment method within 10 business days.

4. Partial Refunds

In some cases, partial refunds may be granted if the service has been partially used or if the refund request is made after the 14-day period. The amount of the partial refund will be determined on a case-by-case basis.

5. Contact Us

If you have any questions about our Refund Policy, please contact us at [email protected] or visit us at Forårsvej 28, 2920 Charlottenlund, Danmark, Danmark.

Terms of Service

Last Updated: January 1, 2026

These Terms of Service ("Terms") govern your use of CloudFuseX's services ("Service") operated by CloudFuseX ("us," "we," or "our"). By accessing or using our Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing and using the Service, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms, you may not access or use the Service.

2. Description of Service

CloudFuseX provides cloud-based software-as-a-service (SaaS) solutions designed for multi-tenant environments. Our services include but are not limited to cloud infrastructure, analytics dashboards, billing systems, and API development.

3. User Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Intellectual Property

The Service and its original content, features, and functionality are owned by CloudFuseX and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

5. Limitation of Liability

In no event shall CloudFuseX, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

6. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

7. Contact Us

If you have any questions about these Terms, please contact us at [email protected] or visit us at Forårsvej 28, 2920 Charlottenlund, Danmark, Danmark.